Saturday, March 23, 2013

PostHeaderIcon Perseverance Pays off and a visit to Oz

Since my last posting I have been on the phone with AT&T tech support four times and sales once. Tech support sent me to sales because according to them it would be cheaper to run me a new line dedicated to my DSL service over sending out a repair tech which would have cost me over a hundred dollars. I did not need sales at all and the girl I spoke to at sales irritated me so badly that I just ended up telling her I did not need her help because she never could understand what I wanted. I immediately called tech support after that. I spoke a tech guy who then recommended a repair person. He transferred me over and after speaking with him we decided that what was being recommended what NOT what was needed and a waste of money. I thanked him for his honesty and he hooked me back up with another tech person. This time I got a girl. She so far has seemed to save the day. I found out from her that the model modem/router that I just got from them was a bad batch. We did try to trouble shoot it anyhow though. We however decided that I just get a new one sent to me and I send the one I had back. I am now using the new one with no problem what so ever. Fingers crossed that this really is the "fix" that I needed. It's only been just a few days since the I installed the new modem/router. 

*I am not sure why no one else ever brought up that problem with the Netgear equipment esp since I had been calling them since January 30th.* 

Needless to say it's been a very frustrating time with it all. I did however find time to do a few pages with SherrieJD's newest kit, Oz - The Whole Enchilada. The pieces are also available in smaller separate kits if you just want a few of them and not the whole thing.



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1 comments:

Sabina Pamphili said...

LOL, I had to laugh because also I have a Netgear modem and it is not running smoothly ALL the time but I rather leave things as they are than have more problems. Most of the time it's fine though a bit slow. Had to giggle how you described the back and forth. Don't you just hate modern technology at times?
Love love your oz pages, and love your work and journaling. Hugs and love, dear sweet Balinda.

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Balinda (RebelChick)
Just an everyday girl trying to find my way in the world to live life fiercely and passionately. I was a signature tagger for several years but art journaling has replaced that passion and it feeds my soul creativiely and spiritually. I also homeschool my DD, scrapbook, play around in photography, spoil my cats and drive my hubby insane on a daily basis. My faith in the Lord helps me juggle all these blessings. I keep this blog because it makes me happy. Sometimes I blog a lot and other times it collects a little dust. Thanks for visiting and being my friend.♥
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